Question 1

What is the typical lead time for an FBCN centrifugal pump?

Accepted Answer

Lead time depends on model and customization level. For the 43 standardized FBCN models with standard materials (cast iron, AISI 316), typical manufacturing lead time is 30 to 60 days after technical approval. For the 10 high-capacity models (DN ≥ 200) or special materials per application, 60 to 90 days. Projects requiring API 610 12th ed. tests may extend lead time. Written confirmation issued with each quotation.

Question 2

Does FB Bombas supply Petrobras projects via CRCC?

Accepted Answer

Yes. FB Bombas is a Petrobras CRCC qualified supplier — Family 6 (Rotating Equipment). FBCN centrifugal pumps are accepted in Petrobras projects, its subsidiaries (Transpetro, BR Distribuidora) and group companies. Construction compliant with API 610 12th ed. + ASME B73.1 + with trilingual technical documentation (PT/EN/ES) and material traceability via PMI.

Question 3

Is FBCN available for export under international INCOTERMS?

Accepted Answer

Yes. FB Bombas supplies Latam markets (Argentina, Chile, Colombia, Mexico, Peru) and exports under INCOTERMS EXW (Cabreúva-SP), FCA, FOB Santos, CIF and DAP. Industrial primer paint + finish coat as specified, ISPM-15 fumigated wooden crate packaging with chocks and sea-freight lashing, internal preservation with VCI or desiccants for long voyages. Customs documentation (commercial invoice, packing list, certificate of origin) issued in PT/EN/ES.

Question 4

What is the factory warranty for the FBCN Series?

Accepted Answer

FB Bombas offers contractual warranty against manufacturing defects, with terms detailed in each commercial proposal. Warranty covers hydraulic components (casing, impeller, shaft) and mechanical (bearings, baseplate, coupling) under normal operating conditions per the documented performance curve and the specified mechanical seal/sealing arrangement. Genuine spare parts available directly from the factory.

Question 5

What technical documentation accompanies an FBCN delivery?

Accepted Answer

Each FBCN pump is delivered with complete technical package: API 610-style data sheet, individual performance curve from test bench (Q×H + Q×P + Q×NPSHr + Q×η), 2D dimensional drawing (A3 or A4), installation/operation/maintenance manual in PT (or EN/ES on request), mill test reports for critical materials, hydrostatic test certificate (1.5× design pressure) and ISO 21940 G2.5 dynamic balancing report.

Question 6

How does FB Bombas engineering support work?

Accepted Answer

Engineering support comes directly from the Cabreúva-SP factory, with no technical intermediaries. The engineering team responds in PT, EN and ES via phone +55 11 4898-9200, WhatsApp +55 11 97287-4837 and email comercial@fbbombas.com.br. For special projects, calls with senior engineers and review of specs/data sheets BEFORE quotation. After-sales includes remote troubleshooting assistance (NPSH-available diagnosis, alignment, vibration) and on-demand field visits in Brazil and Latam.

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