30 questions

Who is FB Bombas and since when has it been operating?

Brazilian industrial pump manufacturer founded in 1944 in Cabreúva, Brazil. Three family generations in continuous operation since then. Specialized in external gear (FBE), internal gear (FBEI), standardized centrifugal (FBCN) and thermal oil pumps up to 350°C (FBOT) — plus NFPA 20 fire-fighting systems.

Where is the FB Bombas factory located?

Av. Adolpho João Traldi, 80 – Jacaré, Cabreúva, SP, Brazil, ZIP 13318-000. The plant houses CNC machining, assembly and hydraulic test bench in-house.

Is FB Bombas really 100% Brazilian?

Yes. Privately held family business with no joint venture with a foreign brand. The entire production chain — design, CNC machining, assembly and in-house bench testing — happens on Brazilian soil, in Cabreúva-SP.

How many pump lines does FB manufacture?

Four in-house families: FBE (external gear, per API 676), FBEI (internal gear, per API 676), FBCN (standardized centrifugal per ASME B73.1) and FBOT (thermal oil up to 350°C). Plus fire-fighting systems compliant with NFPA 20 and ABNT NBR 16704/10897/13714, and engineered solutions on demand (Custom line).

Does FB Bombas manufacture all these families in Brazil??

Yes. FB Bombas produces on national soil the FBE, FBEI, FBCN, FBOT series, FBFS fire-fighting systems and engineered-to-order solutions. The FB portfolio includes additional models on request that are not published on the site. Details at /en/why-fb-bombas.

How much does an FB pump cost?

Price varies based on series, size, materials, sealing, accessories and production lot. A technical quote requires the data sheet (flow, head, fluid, temperature, pressure). Send the brief via the form and application engineering returns a detailed quote.

How to request a quote?

Via the form at fbbombas.com.br/en/contact with: flow (m³/h), head (m), pumped fluid, operating temperature, approximate viscosity and application. The more complete the brief, the more accurate the quote.

What is the lead time to receive a quote?

Typically within one business day after receiving complete process conditions. Quotes with complex specification (special materials, custom configuration, witnessed FAT) may require 2-3 business days.

Do you offer discounts for multi-pump orders?

Multi-pump orders are addressed in the quote. In the request, indicate total quantity and project timeline for proper commercial analysis — consolidated production lots impact price and lead time.

What payment methods are accepted?

Subject to credit analysis: bank slip (boleto), direct transfer (TED/corporate PIX) and corporate credit card. For regulated projects (Petrobras, EPC firms), specific commercial terms defined in supply contract.

What is the standard manufacturing lead time?

Depends on series and configuration. Line pumps with standard materials have shorter lead times than special configurations (noble materials, custom sealing chamber, witnessed FAT, special paint). Each quote includes the specific lead time.

Do you have pumps in stock for immediate delivery?

Some line configurations — check availability in the quote. In general FB manufactures on-demand to ensure exact customer specification (materials, sealing, accessories).

What is the lead time for spare parts?

Spare parts are manufactured on Brazilian soil (Cabreúva, SP) — no import dependency. The FBEI manual publishes the official spare parts list for 2 years of operation. Emergencies in the São Paulo corridor receive express dispatch based on availability.

Is freight paid by the buyer or manufacturer?

Condition defined in the commercial proposal: CIF (included), FOB (buyer's account) or pickup at the factory. FB has agreements with carriers specialized in industrial equipment for packaged and motorized cargo.

Does the pump come with transport packaging?

Yes. Industrial packaging appropriate to the contracted transport mode. For export, maritime or air packaging per the agreed Incoterm (IPPC ISPM-15 fumigation when applicable on wooden pallets).

What is the FB pump warranty?

Warranty terms are defined in the commercial contract/proposal — they vary by series, operating condition and specific agreement. Direct contact with application engineering clarifies the exact scope for each case.

What voids the warranty?

Per official manuals: operation with fluids outside data-sheet specifications, maintenance failures, damage due to improper operation and unauthorized modifications. The FBE, FBCN, FBOT and FBEI manuals include installation and startup checklists that must be strictly followed.

Do you provide on-site technical support?

Yes. On-site technical support for industrial plant visits — commissioning, alignment, troubleshooting, vibration measurement, performance analysis. Request via the contact form with problem description and plant location.

How to purchase spare parts?

Via the contact form with: pump model (nameplate), serial number and part description/code. For FBEI, the official 2-year operation spare parts list is published in the technical manual — /en/technical-manuals.

Do you refurbish pumps from other brands?

Yes. Multi-brand pump refurbishing is part of FB's service portfolio. Technical assessment is required for feasibility — send photos, model and operation history via the form.

Do I need to know all specifications before quoting?

No. Send what you know — pumped fluid, operating temperature, application, estimated flow. FB application engineering helps complete the data sheet and recommend the appropriate series based on the initial brief.

How do I choose between FBE, FBEI, FBCN and FBOT?

Depends on fluid and temperature. Organic thermal oil up to 350°C → FBOT. Clean or turbid liquid up to 260°C → FBCN. Viscous fluid up to 350°C → FBE. Pulsation-critical → FBEI. Complete guide at /en/comparisons/which-pump-to-use.

Where can I access the technical manuals?

At /en/technical-manuals. The four official manuals (FBE, FBEI, FBCN, FBOT) include summary, operating data, construction, materials, sealing and dimensional. PDF download available in PT, EN and ES.

Can I visit the factory for inspection?

Yes. Technical visits to the plant in Cabreúva, Brazil, are scheduled for qualified projects — including witnessed performance tests when specified in the contract.

Does FB manufacture custom pumps?

Yes. The Custom line covers solutions that do not fit the four standard families — special materials, custom sealing configurations, specific dimensions. Flow: detailed technical brief → engineering assessment → project proposal.

To which countries does FB Bombas export?

Primarily LATAM — Mexico, Argentina, Chile, Colombia, Peru, Ecuador, Venezuela, Uruguay, Paraguay and Bolivia (10 documented countries). FB has consolidated logistics experience in exporting to South and Central America. Inquire about specific markets in the quote.

Which Incoterms does FB work with?

Ex Works (EXW), FOB Santos, CIF destination port, DAP and others per commercial agreement. Specify the preferred Incoterm in the quote request for proper logistics analysis.

Is export billing in USD?

Usually in USD or EUR, per commercial agreement. FX operations via ACC/ACE contract with an accredited Brazilian bank — contractual support for FX formalization.

Do you have authorized distributors in LATAM?

Direct factory service for LATAM customers. For local technical support in the country of installation, FB coordinates service partners when needed — ask specifically in the request.

Does FB issue all export documentation?

Yes. Commercial invoice, packing list, B/L (Bill of Lading), certificate of origin, certificate of conformity and specific declarations required by the destination country. Complete fiscal and customs compliance.

Didn't find your answer?

Send your question straight to FB's application engineer — reply within one business day.