Frequently Asked Questions

Everything about FB Bombasin direct answers

Brand, pricing, lead time, warranty, specification and export — 30 direct answers to accelerate your decision.

30 questions

Brazilian industrial pump manufacturer founded in 1944 in Cabreúva, Brazil. Three family generations in continuous operation since then. Specialized in external gear (FBE), internal gear (FBEI), standardized centrifugal (FBCN) and thermal oil pumps up to 350°C (FBOT) — plus NFPA 20 fire-fighting systems.

Av. Adolpho João Traldi, 80 – Jacaré, Cabreúva, SP, Brazil, ZIP 13318-000. The plant has 10,900 m² total area with 5,545 m² of built area, housing iron foundry, CNC machining, assembly and bench testing in-house.

Yes. Privately held family business with no joint venture with a foreign brand. The entire production chain — design, foundry, machining, assembly and testing — happens on Brazilian soil, in Cabreúva-SP.

Four in-house families: FBE (external gear), FBEI (internal gear), FBCN (standardized centrifugal per ISO 2858 / ASME B73.1) and FBOT (thermal oil up to 350°C). Plus fire-fighting systems compliant with NFPA 20 and engineered solutions on demand (Custom line).

Yes. FB is the only Brazilian manufacturer that produces on national soil the four families (FBE, FBEI, FBCN, FBOT) plus fire-fighting systems — without importing critical technologies. Details at /en/why-fb-bombas.

Price varies based on series, size, materials, sealing, accessories and production lot. A technical quote requires the data sheet (flow, head, fluid, temperature, pressure). Send the brief via the form and application engineering returns a detailed quote.

Via the form at fbbombas.com.br/#contato with: flow (m³/h), head (m), pumped fluid, operating temperature, approximate viscosity and application. The more complete the brief, the more accurate the quote.

Typically within one business day after receiving complete process conditions. Quotes with complex specification (special materials, custom configuration, witnessed FAT) may require 2-3 business days.

Multi-pump orders are addressed in the quote. In the request, indicate total quantity and project timeline for proper commercial analysis — consolidated production lots impact price and lead time.

Subject to credit analysis: bank slip (boleto), direct transfer (TED/corporate PIX) and corporate credit card. For regulated projects (Petrobras, EPC firms), specific commercial terms defined in supply contract.

Depends on series and configuration. Line pumps with standard materials have shorter lead times than special configurations (noble materials, custom sealing chamber, witnessed FAT, special paint). Each quote includes the specific lead time.

Some line configurations — check availability in the quote. In general FB manufactures on-demand to ensure exact customer specification (materials, sealing, accessories).

Spare parts are manufactured on Brazilian soil (Cabreúva, SP) — no import dependency. The FBEI manual publishes the official spare parts list for 2 years of operation. Emergencies in the São Paulo corridor receive express dispatch based on availability.

Condition defined in the commercial proposal: CIF (included), FOB (buyer's account) or pickup at the factory. FB has agreements with carriers specialized in industrial equipment for packaged and motorized cargo.

Yes. Industrial packaging appropriate to the contracted transport mode. For export, maritime or air packaging per the agreed Incoterm (IPPC ISPM-15 fumigation when applicable on wooden pallets).

Warranty terms are defined in the commercial contract/proposal — they vary by series, operating condition and specific agreement. Direct contact with application engineering clarifies the exact scope for each case.

Per official manuals: operation with fluids outside data-sheet specifications, maintenance failures, damage due to improper operation and unauthorized modifications. The FBE, FBCN, FBOT and FBEI manuals include installation and startup checklists that must be strictly followed.

Yes. On-site technical support for industrial plant visits — commissioning, alignment, troubleshooting, vibration measurement, performance analysis. Request via the contact form with problem description and plant location.

Via the contact form with: pump model (nameplate), serial number and part description/code. For FBEI, the official 2-year operation spare parts list is published in the technical manual — /en/technical-manuals.

Yes. Multi-brand pump refurbishing is part of FB's service portfolio. Technical assessment is required for feasibility — send photos, model and operation history via the form.

No. Send what you know — pumped fluid, operating temperature, application, estimated flow. FB application engineering helps complete the data sheet and recommend the appropriate series based on the initial brief.

Depends on fluid and temperature. Organic thermal oil up to 350°C → FBOT. Clean or turbid liquid up to 260°C → FBCN. Viscous fluid up to 350°C → FBE. Pulsation-critical → FBEI. Complete guide at /en/comparisons/which-pump-to-use.

At /en/technical-manuals. The four official manuals (FBE, FBEI, FBCN, FBOT) include summary, operating data, construction, materials, sealing and dimensional. PDF download available in PT, EN and ES.

Yes. Technical visits to the plant in Cabreúva, Brazil, are scheduled for qualified projects — including witnessed performance tests when specified in the contract.

Yes. The Custom line covers solutions that do not fit the four standard families — special materials, custom sealing configurations, specific dimensions. Flow: detailed technical brief → engineering assessment → project proposal.

Primarily LATAM — Argentina, Chile, Colombia, Peru, Mexico, among others. FB has consolidated logistics experience in exporting to South and Central America. Inquire about specific markets in the quote.

Ex Works (EXW), FOB Santos, CIF destination port, DAP and others per commercial agreement. Specify the preferred Incoterm in the quote request for proper logistics analysis.

Usually in USD or EUR, per commercial agreement. FX operations via ACC/ACE contract with an accredited Brazilian bank — contractual support for FX formalization.

Direct factory service for LATAM customers. For local technical support in the country of installation, FB coordinates service partners when needed — ask specifically in the request.

Yes. Commercial invoice, packing list, B/L (Bill of Lading), certificate of origin, certificate of conformity and specific declarations required by the destination country. Complete fiscal and customs compliance.

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