FBE Gear Pumps in Serra do Ramalho

Yes, we do. Supply for Serra do Ramalho ships directly from the factory in Cabreúva/SP and includes engineering support, spare parts for all four series and free sizing — critical projects may receive an on-site technical visit.

FB Bombas' rotating set balancing follows ISO 21940 G2.5 — a grade equivalent to the API 610 requirement for heavy-duty service. It is the level demanded in critical Serra do Ramalho projects: continuous regime, plants with online vibration monitoring or operations where unplanned downtime is expensive. Above 3,600 RPM or with rotating mass beyond 50 kg, balancing is done on two planes, with a piezoelectric sensor.

Yes. FB Bombas is a Brazilian manufacturer accredited in FINAME (BNDES Special Industrial Financing Agency), which qualifies equipment supplied to Serra do Ramalho for BNDES Finame financing lines (Industrial Working Capital, Modernization, Capital Goods) with preferential conditions for national industry. The commercial team provides the product FINAME code on the technical proposal for inclusion in the customer financial plan.

There are three channels: WhatsApp +55 11 97287-4837, email comercial@fbbombas.com.br and the form on our website. Technical questions get priority response within the same business day — the reply comes directly from application engineering.

It does. FB Bombas' technical training program for operators and maintainers in Serra do Ramalho covers: characteristic-curve reading and sizing, cavitation identified via NPSH, mechanical-seal troubleshooting, laser alignment, vibration analyzed per ISO 10816 and preventive maintenance (PM) practice, including bearing and wear-ring replacement. Location and format are flexible — customer plant or the Cabreúva/SP factory, in person or hybrid.

It does. FB pumps for stationary fire protection systems follow the NFPA standard (National Fire Protection Association) and ABNT's NBR 16704, requirements demanded in building and industrial projects that call for these certifications.

It does. The standard used is ISO 10816, with velocity RMS in mm/s, and the diagnosis — conducted by FB Bombas application engineering — identifies misalignment, imbalance, bearing defects and cavitation on pumps operating in Serra do Ramalho. At startup the baseline is captured; in PM campaigns, spectral comparison is performed; and interventions (re-balancing, bearing replacement, laser alignment) are recommended before vibration enters zone D.

Yes. FB Bombas offers retrofit of existing installations, including seal upgrades, replacement of worn components, adaptation for new fluids and hydraulic performance improvement. The assessment is based on a technical report of the current installation.

Yes. The entire metropolitan region and the microregions around Serra do Ramalho receive from FB Bombas the same technical support and logistics structure. With this regional reach, industrial plants spread across several cities are served in a coordinated manner.

For critical parts (mechanical seal, impeller, shaft, wear ring, bearings) during a plant shutdown in Serra do Ramalho, FB Bombas runs an emergency flow: pre-invoicing, priority dispatch and alternative modal (express road or air transport depending on distance and criticality). Typical lead time varies by region, with a window negotiable case by case. For customers with an installed base and scheduled PM, part of the stock can be kept on consignment at the plant.